Terms and Conditions

All ICC chapters in good standing are entitled to a special discount on designated ICC products when in compliance with the terms and conditions of the Chapter Discount program.

The Chapter Discount applies to qualifying purchases:

• made with the chapter’s ICC Member number,
• made by a chapter officer or an authorized member of  the chapter,
• shipped and billed to the chapter, and
• for use by the chapter membership.

By using the chapter’s official ICC membership card, the chapter agrees to be responsible for payment of all items purchased with this card.

Section 6.5 of the ICC Chapter Policy describes this benefit as follows: All Chapters are entitled to receive 20% off ICC Member prices on ICC designated products for bulk orders shipped and billed to the chapter.

ICC designated products shall be defined as any item published by ICC, with the exception of package deals, bundles, collections and combos - consistent with the policy applicable to any member of ICC.

Bulk orders shall be defined as a minimum of 30 pieces of the same item. A minimum of 30 like items must be purchased to get the 20% discount off member prices. NO OTHER QUANTITY DISCOUNTS APPLY.

Return and Refund Policy

• For instructional materials ordered for an ICC seminar, any unused, leftover materials can be returned for full credit if they are in good condition and returned within 14 days of the training date. No reshelving fee will be charged for unused, returned materials.
• For all other orders, please refer to ICC’s Return and Refund policy found in the Help section of the ICC Store or contact an ICC Customer Service Representative at the phone number listed below.

Shipping and handling will be charged on all orders. Express delivery is available upon request for an additional charge.

If you have any questions regarding the chapter policy, contact ICC Chapter Relations staff at extension 7203. To place an order for publications, contact an ICC Customer Service Representative, extension 33801.