IT Symposium focuses on real-life solutions

The Information Technology Symposium focused on using real-life information technology (IT) solutions to improve customer service to the building industry. Jurisdiction Members from Palm Beach County, Fla., Mecklenburg County, N.C., and Clark County, Nev., and private-industry representatives spoke on how IT can improve overall business processes as well as customer self permitting‚ customer dash boards and automated inspections.

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Steve Shapiro, Immediate Past President of the

International Code Council Board of Directors,

welcomes attendees to the IT Symposium.

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Ron Lynn, Vice President of the Code Council Board of Directors, opens the session. Lynn heads Clark County, Nev., Development Services. The county’s website, which includes an online permit system, was one of the jurisdiction demonstrations during the Symposium.

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Charlie Perez of Infinity Business Systems introduces speakers at the IT Symposium. IBS representative Terry Hedden also spoke at the event, addressing strategies for controlling IT costs.

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Steve Makrades from the Target Corporation provides perspective on how the private industry can work with jurisdictions to leverage technology to improve the permitting process.

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FIATECH Project Manager Robert Wible discusses the results of a joint International Code Council/FIATECH survey designed to identify the benefits of streamlining and implementing IT solutions.