Increasing the Credibility of the Code Official

Course Title Increasing the Credibility of the Code Official
ICC CEU0.6
Contact Hours6
Duration1 Day
Education CategoryPremium
ObjectivesUpon completion, participants will be better able to:
  • List person strengths and weaknesses.
  • Define credibility.
  • Describe how a credible code enforcement professional conveys a professional presentation.
  • Utilize essential communication skills.
  • Describe basic technical competencies that are necessary to be perceived as credible.
  • Understand the critical knowledge and skills necessary for managing efficient work processes in a building department.
  • Develop improvement objectives.
 
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DescriptionSuccess as a code enforcement professional depends on credibility. Credibility and trust are necessary for effective relationships with the public. This course examines the issue of credibility as it relates to property owners, occupants, contractors, construction professionals and the media. Four areas of credibility are explored, including Personal Interaction, Professional Presentation, Technical Competence and Work Process.

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