Contact ICC: Frequently Asked Questions
(FAQs)
Listed below is a list of common questions to help clarify
frequent areas of confusion and key contact information. If
you do not find a solution, please contact the
 Advertising
How can I get information about advertising with ICC.
To receive a media kit click
here or contact
1-888-ICC-SAFE (422-7233), ext. 5266.
Building
Safety Journal
How can I submit an article to the Building Safety Journal?
Contact
1-888-ICC-SAFE (422-7233), ext. 3437.
I'm having problems with my subscription to the magazine,
who can I contact?
Contact
1-888-ICC-SAFE (422-7233), ext. 33804.
Certification
Certification and Exams
For frequently asked questions click
here.
Renewing/Maintaining Certification
For frequently asked questions click
here. 
Code
Development
Who can submit a code change?
The I-Codes are published every three years (2000, 2003,
2006, etc). There are two-18 month cycles of code development
between editions where proposed code changes are considered.
Anyone may submit a proposed code change. The first cycle
of code changes are typically due in mid/late March of the
year the edition comes out (i.e. for the 2006/2007 cycle,
the deadline was March 24, 2006). The second cycle of code
changes are typically due in mid/late August in the year
following the first cycle (i.e. for the 2007/2008 cycle,
the deadline is August 20, 2007). The cycle then repeats
with the first cycle of code changes due in mid/late March/2009.
To determine the exact deadline date, please view Codes
Development for the posting of the respective ICC Code
Development Schedule.
Code
Interpretations
Are code interpretations available to everyone?
No. It is a member service, supported by membership dues.
Interpretations are available over the telephone at any
of the ICC District Offices (Birmingham, Chicago and Los
Angeles) in written response to written inquiry and as a
formal interpretation issued by the ICC Formal Interpretation
Committee.
Contractor/Trades
Examinations
For frequently asked questions click
here.
Copyright
Info
How can I get permission to reprint ICC materials including
figures, photos and tables.
ICC obtains copyrights on all ICC-published materials.
To obtain permission contact
1-888-ICC-SAFE (422-7233), ext. 4217.
eCodes
What is eCodes?
I'm having problems logging into eCodes.
eCodes
is your source for electronic codes. Now you can have online
access to the complete set of International Codes, coordinated
state codes and many others. For all information regarding
login, format, software or plug-ins and technical support
contact
1-888-ICC-SAFE (422-7233), ext. 5595.
E-mail
How can I e-mail an ICC employee?
All ICC employees are available via e-mail. ICC Format
is the first initial then complete last name (Joe Smith:
JSmith@iccsafe.org). Click
here for main contact e-mail links.
Errata
Do you post errata to the International Codes?
Yes, click here to
view errata to the International Codes and other code publications.
Events
How do I participate in an International Code Council expo
to promote my products and services?
You can reach our members by participating in expos (trade
shows) at the Annual Meeting and Spring Meeting. For more
information about displaying your products and services
at an International Code Council Expo, contact
1-888-ICC-SAFE (422-7233), ext. 5264. Other opportunities
include advertising in the Building Safety Journal and Building
Safety Bulletin. The contact for the Bulletin and Journal
is
1-888-ICC-SAFE (422-7233), ext. 5237.
International
Accreditation Service, Inc. (IAS)
Who do I contact about testing labs or laboratories.
IAS provides world-class accreditation. Click here for key contacts.
ICC
Campus
I want to practice for a certification exam. Is the 2006 version available?
ICC Certification Exams have changed to the 2006 editions of the codes as of January 1, 2007. 2006 Certification Examination Practice Courses are offered and are being continually added.
For a listing of on-line practice courses go to: www.ICCcampus.org.
I want to get my CEU's for certification renewal. How many
CEUs are the on-line courses worth?
At www.ICCcampus.org,
in the “Online Catalog”, each of the "Course
Descriptions" there is listed an "Expected Completion
Time". Those hours translate into CEU's (i.e., a 5
hour course = 0.5 CEU credit).
The completion times listed in the “Course Descriptions”
refer to ICC certification renewals. If you need credit
for a State certification renewal, you can find a list of
the State’s accepted courses and their CEU
value here.
How do I register for an on-line course?
You must first create an account on the www.ICCcampus.org
and create your own username and password. Within that form
will be the Membership information you'll want to enter
to receive the member discount pricing. We also have a "How
to Enroll" link on the www.ICCcampus.org
down the left column that explains the registration procedure.
How do I get my CEU's or certificate of completion once
I complete a course on-line?
Once you complete a course you will receive an automated
e-mail congratulating you on completion of the course. The
e-mail will direct you how to request a Certificate of Completion
and how CEU's are submitted to the appropriate State or
Agency. If the course is taken for the sole purpose of renewing
an ICC certification, you need only fill in your renewal
form which accompanies the course. You can also print your
Transcript from the www.ICCcampus.org
to send in with the certification renewal application.
Logo
(ICC)
How can I get a copy of the ICC and permission to use it.
Click here for
information regarding the use of the ICC logo. You can also
obtain an electronic copy of the ICC logo and permission
to use it.
Membership
Who do I contact about my membership?
Membership is easy in that we have Member Care Reps in
the three ICC District offices. They are your first point
of contact for all general membership questions. Call 1-888-ICC-SAFE
(422-7233), ext. 33804 and you will be connected to the
Member Care Rep for your area.
Why can't I order online?
All current, active members of ICC should be able to order
through our product store. If you are having problems logging
in, first check the Zip Code. You should be using the same
Zip Code that ICC has on record in your account. For instance,
if you have a nine-digit zip code on record, you must use
all nine digits when you log in. If you are still having
problems, contact a Member Care Rep at 1-888-ICC-SAFE (422-7233),
ext. 33804.
Is my certification number my member number?
No. Just because you are ICC certified does not mean you
are automatically an ICC member. You must join ICC. Keep
in mind there is a special Certified Member category for
$75 available for all who hold an ICC certification. Most
members will have a certification number and a separate
member number.
Why can't I join as an Associate member?
Associate memberships are available to employees of departments,
agencies or jurisdictions which are currently ICC Governmental
Members. Governmental Members get one member number and
one magazine subscription. A Governmental Member can name
Voting Member Representatives, but these people are not
members in their own right. If you work for a Governmental
Member and wish to have your own member number and magazine
subscription, an Association Membership is a reasonably-priced
alternative ($35). Contact a Member Care Rep at 1-888-ICC-SAFE
(422-7233), ext. 33804 for details.
News
How can a reporter reach an International Code Council Public
Relations Specialist to answer questions about codes and arrange
interviews with code experts?
Media Contacts
1-888-ICC-SAFE (422-7233), ext. 4212
(708)
351-8880 (cell)
1-888-ICC-SAFE (422-7233), ext. 4224
1-888-ICC-SAFE (422-7233), ext. 6240
Our News Releases page
is the place to find recent news releases. For information
about I-Code adoptions, click on the USA map located on our
home page.
Plan
Reviews
What is the ICC Plan Review fee based upon?
The estimated value of the project based on the methodology
published in the ICC Magazine twice a year. Estimates can
be provided on request. Contact
Manager, Plan Review, at 1-888-ICC-SAFE (422-7233), ext.
4309. Click here for more
info.
Product
Store
What is the product store and how do I use it?
ICC provides the product store to purchase ICC materials
online. Click here for the
product store. If you need assistance with navigation, shipping,
tax, logins, discounts, foreign orders, return or refunds,
e-mail
or call 1-800-786-4452 and ask for customer service. You
can also fax orders to 866-891-1695. Live help is available
online at 10:00 am PT weekdays.
Telephone
& Fax Numbers
How can I find an ICC office phone or fax number?
All ICC office contact information is located
here.
Technical
Services - Contacts
Who do I contact about technical services.
ICC's Technical Services staff provides building safety
professionals with the requisite technical expertise necessary
in support of the ICC International Codes® and the "legacy
codes" formerly promulgated by ICC's predecessor organizations
(BOCA, ICBO and SBCCI). Key contact staff is listed below.
Interpretations
1-888-ICC-SAFE (422-7233), ext. 5274
Plan Review
1-888-ICC-SAFE (422-7233), ext. 4309
Code Development
1-888-ICC-SAFE (422-7233), ext. 4323
Standards Development
1-888-ICC-SAFE (422-7233), ext. 4317
Web
site
Who can I talk to about problems with the ICC web site?
If you are having problems with searching, broken links,
member logins, bulletin boards or live on-line help, contact
1-888-ICC-SAFE (422-7233), ext. 3443.
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