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Can I bill my Member Account for an order placed on the web?
I am a member. When I tried to bill my order to my Membership account, I was told that I did not have enough credit to do so. Why?
I've applied for a membership on-line. How soon can I use my Member Discount?

Can I bill my Member Account for an order placed on the web?

The basic answer is yes. If you are a member of ICC, you can usually bill your member account. Normal shipping charges apply. Members can also choose to pay their orders with a credit card. However, not all Member accounts are set up to handle such charges. If you have questions about the status of your Member account, contact the Membership office toll-free at 1-888-ICC-SAFE, ext. 33804.

If you are not a member of ICC, your order must be prepaid with a credit card. At this time, we cannot accept checks for web orders nor can we bill non-members for web orders.

I am a member. When I tried to bill my order to my Membership account, I was told that I did not have enough credit to do so. Why?

There are two possibilities. One is that you actually have open order invoices which are due. If you would like to know what items are open and what your credit limit is, please call the membership department for information. The other possibility is that an error has occurred in our database. Membership department staff members can fix the error immediately over the telephone toll-free at 1-888-ICC-SAFE, ext. 33804, or within one business day via e-mail.

I've applied for a membership on-line. How soon can I use my Member Discount?

Your membership application will be processed within 5 business days. If you need rush service, please contact the membership department by phone toll-free at 1-888-ICC-SAFE, ext. 33804, or e-mail us.

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