Dear Valued ICC Member,
One of the major benefits of our new website is the advantage of Single Sign On. This means having only one set of credentials to access all members-only areas of the ICC site.
You may recall that our previous site allowed two different sets of credentials that called for either an email address or member number as a username; and either a zip code or a password.
With the new site, everyone will log in using an email address and a password. To make this transition as easy as possible, we are providing the following instructions:
1. If you currently use an email address and a password to sign in, continue to sign in the same way.
2. If you know we have your email address attached to your membership record, but you do not know your password, click on “Forgot Password” in the login box. Follow the steps to create a new password and make sure you record it in a safe place. Sign in from now on using your email address and password.
3. If you know we do not have your email address attached to your membership record, or you aren’t sure, contact Member Support firstname.lastname@example.org to have your new credentials attached to your current ICC membership. Include as much of the following information as you know: your full name, your email address, your member number or the member number of your organization, your city/state/zip code.
4. If you are an employee of an organization or a government entity that is an ICC member, please contact Member Support at email@example.com to have your account linked to your employer’s membership record. Include as much of the following information as you know: your full name, your email address, your member number or the member number of your organization, your city/state/zip code.
If you have any other questions or comments about this new process, email us at firstname.lastname@example.org.