ICC Proctored Remote Online Testing (PRONTO) Helping Your Organization Provide
PRONTO On-site (PRONTO@work)

Not sure what is needed to establish a dedicated PRONTO@work testing area in your office? PRONTO provides overview resources to help you get started, as well as recognition for organizations that have committed to providing this valuable opportunity on-site for their staff.

PRONTO is a proctored online remote testing option now available to all code officials. This secure and convenient online exam delivery service is even better when integrated into your jurisdiction through a dedicated on-site testing area.

PRONTO Pluses 

  • Convenient Access: Exams are available 24/7
  • Real-time Results: Results are provided upon test completion
  • Test Integrity: Advanced exam security features ensure test integrity and accuracy
  • One-of-a-Kind Solution: PRONTO was the first proctored remote online testing option available for building professional certifications
PRONTO@work Dedicated Exam Space On-site Benefits

By providing an easy and hassle-free way for staff to take certification tests in the office, your organization will:

  • Increase efficiencies with less staff time-off for travel to exams
  • Provide a peak testing environment for success with a controlled, distraction-free setting
  • Encourage more employees to pursue certifications and advancement
  • Commit to safer communities through increased number of staff with code credentials
  • Be known as an innovative partner dedicated to ensuring code compliance and professionalism within your department with recognition as a PRONTO@work organization
NEW! PRONTO has an Improved Proctoring Experience!
We've upgraded PRONTO's proctoring service in our commitment to improving your testing experience.

Additional Requirements

Not Supported

A functioning microphone (some web cameras have the built-in)

A compatible browser : Google Chrome (preferred), Mozilla Firefox, or Safari

Adobe Flash

Google Chromebooks (supported for G Suite Certificaiton and G Suite Administrator exams)

Tablets (Nexus, iPad, Tab, Note, etc.)

Linux operating systems

Windows 10 in S mode or Surface RT

No running inside a virtual machine. You will be asked to reconnect using your host operating system to take your exam

NOTE: Before you test, you will be prompted to download a one-time minor software installation. You have the option to delete the software after your exam or keep it on your browser if you are planning to take another PRONTO exam in the future.

Resources for Troubleshooting

For Proctor Connection Issues, contact ProctorU:
Phone: 1-855-772-8678, Option 1
Text Support Prior to connection timesend a ticket for support
Text Support During connection time: You will have Live Chat support available
Hours of Operation: 24 hours a day, 7 days a week

For all other questions, please contact us at

What a PRONTO@work site has to share
The City of San Antonio’s Development Services Department (DSD) is one of the first in the nation to implement PRONTO@work as an additional option for achieving certification. DSD moved quickly to test this new examination method with much success.
“The availability of PRONTO fits with one of our City’s core values – innovation. With this technology, we anticipate more staff will be able to take their certification exams,” said DSD Director Michael Shannon, PE, CBO. “As a department, we strongly encourage our employees to obtain ICC certifications in various areas to make our building and code enforcement team better equipped to handle the construction, inspection and maintenance of code-compliant structures.”
Jenny Ramirez, Code Enforcement Manager, points out, “I did not have to worry about scheduling around the test center calendar; it was at my convenience.  The steps for logging in were simple and direct. I plan to take the rest of my ICC exams through PRONTO.”
Florence Diaz, Plans Examiner Supervisor, said, “My experience with PRONTO@work has been a positive one. Scheduling the room is quick and easy, and the location is very convenient. Personally, having a room to myself to perform the test is more relaxing than attending a testing site.”

Are You Interested in Becoming a PRONTO@work site?
Simply setup your space and tell us about it by filling out the form.

We Want to Hear from You!
Are you already a PRONTO@work site and want to share your experience and join our growing list of PRONTO@work sites? Send pictures of your testing area and/or testimonials to

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Thank you to our current PRONTO@work testing areas:
ABG Roofing
Apprenticeship Skill and Improvement Program Operating Engineers Local 150
Caln Township Department of Building and Life Safety
City of Asheville
City of Auburndale Florida
City of Aurora Illinois
City of Cullman
City of Denison Iowa
City of El Paso Texas
City of Katy
City of Kent
City of Lake Wales Florida
City of Marble Falls TX (Development Services Dept.)
City of Morgantown
City of New Smyrna Beach Florida
City of North Las Vegas (pictured)
City of Phoenix, Arizona
City of Port St. Lucie, Florida
City of Sheridan
City of Safford
City of Strongsville, OH
City of Tomball
City of Tracy
Complete Fueling Solutions
DILP, Howard County MD 21046
Howard County Inspections DILP-2
Joplin JATC
Larry M Jacobs & Associates, Inc. 
Louisville Metro Codes and Regulations
Materials Testing & Consulting, Inc. 
MHA Nation Construction Management
Pickaway County Building Department
Renova Concept
Seattle Fire Department
S & ME, Inc. 
Townzen & Associates, Inc
Town of Clarkdale, AZ
Town of Summerville
T&T Construction Enterprises LLC
Universal Engineering and Science
Village of Bourbonnais
Village of Elk Grove Village
Village of Lisle, ILIf you offer a PRONTO@work testing area, please fill out the form above so we can highlight your organization!

Exam Registration

Proctored Remote Online Testing Option

Pearson VUE
Computer-Based Testing (CBT) Option

Ready to get started?

Before the Exam


Search for your exam in the Exam Catalog to find the exam content outlines, approved references, available testing methods, exam pricing, and more.


Exam FAQs

Ready to get started?

Exam Day Administration



Pearson VUE

Ready to get started?

Exam Development & Study Tips

From Exam Development

to Exam Day


Here's how we develop our exams

and some best practices

for studying before AND during test day!


How Exams are Developed


Exam Questions

Exam questions are developed by the EDC based on the first printing of the code book.


All exam questions are presented in a four-option, multiple choice format, with one option on each question scored as correct.


While your exam will have content based on building codes, here are a few examples of how the questions are structured in the exam (with answers in bold):

What sea creature has eight legs?

A. A whale

B. A dolphin

C. An octopus

D. A crocodile

Given: A scientist needs to research colors not visible in a rainbow.

The scientist would need to research which color?

A. Red

B. Teal

C. Indigo

D. Yellow

All of the following are planets except:

A. Mars.

B. Orion.

C. Jupiter.

D. Mercury.

Studying for Your Code Council Exam

Strategies During your Exam

Everyone differs in how they approach an exam.

No matter how you tackle the test, here are some tips we recommend:

Beyond the Exam

A few tips that go beyond basic studying and test-taking:

When you complete your daily studying goals, give yourself a treat. Even if you haven't taken the test yet, it's good to reward yourself for making the effort of studying for a major exam.

Special Inspector Exam FAQ’s

FAQ's on Special Inspector Module Exams

Got questions? We've got answers! Click on one of the frequently asked questions below for more information.

Special Inspector Certifications

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Special Inspectors are qualified individuals that provide continuous on-the-job inspection to ensure public safety by ensuring buildings are constructed in accordance with approved plans and specifications.

Information on Exams

  • All exams are available on the PRONTO testing platform.
  • Candidates are encouraged to take the FREE PRONTO SI: Plans Exercise. With this tool you will navigate plans and exhibits as found on our PRONTO Special Inspector Exams.
  • Exams can be purchased through myICC.
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Which Exam Method Is Right For You?

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PRONTO vs. CBT: Which exam method is right for me?
Feature PRONTO
(Proctored Remote Online Testing Option)
(Computer-based Testing)
Results Immediate Immediate

Secure space of your choosing Dedicated testing site with vendor
Availability 24/7, 365 Depending on testing location and registration date

Connect online On location at testing site

Working computer or laptop, internet connection, audio and microphone

Check Your System Requirements

Drive to testing site

Testing Rules
PRONTO Webpage CBT Webpage

Ready to take your exam?

When you've decided which exam method is right for you, get started by purchasing your exam!

NCPCCI Reciprocity Program

Expand Your Reach


A Special Offer for NCPCCI Certificants

The National Certification Program for Construction Code Inspectors (NCPCCI) Reciprocity Program is a distinct offering by the International Code Council (ICC) that grants ICC certification to NCPCCI candidates in comparable ICC certification exam areas.

You Get More with an ICC Certification:

  • Widely recognized - most jurisdictions throughout the United States recognize or require ICC certification; giving you more opportunities in your career.
  • Industry respected - when you hold an ICC certification, you are recognized as holding the premier certification for your profession.
  • Highly credible - ICC certifications have for decades proven competency for holding positions in industry.
  • Trust in a certification from the organization that develops the code!

Requirements are as easy as 1, 2, 3:

Comparable Exams:

NCPCCI Desig 12.2019 Update

* 1B = NCPCCI Building Inspector General, 3B = NCPCCI Fire Protection General, 3C = NCPCCI Fire Protection Plan Review

Combination Inspector Designations:

Once we have processed your certification request(s), if you have the following ICC categories, you will automatically be granted one of the ICC combination designations below at no additional charge.

NCCPCI Combo Desig 12.2019


Contact 888-ICC-SAFE (888-422-7233) ext. 5524 or email

Prepare for Your ICC Exam

Decide Which Exam You
Need to Take

Start with your local jurisdiction or employer

What requirements are needed for your job?
Maybe it's a certification, license,
or passing an exam relevant to your career.

Click on an Exam Type to learn more: 

Step 2: Search

Get in the Study Zone!

Step 4: Plan

Plan for Test Day

Know what to expect before you take your exam.

What to Expect on Exam Day...

Take Your Exam!

As you can see, preparing for an ICC examination starts with the right steps to get you to success.


Go back to one of the steps above

1. Decide

2. Search

3. Study

4. Plan