PRONTO @ Work

ICC Proctored Remote Online Testing (PRONTO) Helping Your Organization Provide
PRONTO On-site (PRONTO@work)

ICC PRONTO is a proctored online remote testing option now available to all code officials. This secure and convenient online exam delivery service is even better when integrated into your jurisdiction through a dedicated on-site testing area.

Not sure what is needed to establish a dedicated PRONTO@work testing area in your office? PRONTO provides overview resources to help you get started, as well as recognition for organizations that have committed to providing this valuable opportunity on-site for their staff.

ICC PRONTO is a proctored online remote testing option now available to all code officials. This secure and convenient online exam delivery service is even better when integrated into your jurisdiction through a dedicated on-site testing area.

PRONTO Pluses 

  • Convenient Access: Exams are available 24/7
  • Real-time Results: Results are provided upon test completion
  • Test Integrity: Advanced exam security features ensure test integrity and accuracy
  • One-of-a-Kind Solution: PRONTO was the first proctored remote online testing option available for building professional certifications
PRONTO@work Dedicated Exam Space On-site Benefits

By providing an easy and hassle-free way for staff to take certification tests in the office, your organization will:

  • Increase efficiencies with less staff time-off for travel to exams
  • Provide a peak testing environment for success with a controlled, distraction-free setting
  • Encourage more employees to pursue certifications and advancement
  • Commit to safer communities through increased number of staff with code credentials
  • Be known as an innovative partner dedicated to ensuring code compliance and professionalism within your department with recognition as a PRONTO@work organization
NEW! PRONTO has an Improved Proctoring Experience!
We've upgraded PRONTO's proctoring service in our commitment to improving your testing experience.

Simple IT and General Requirements for PRONTO@work Testing

Additional Requirements

Not Supported

Test your equipment

A functioning microphone (some web cameras have the built-in)

A compatible browser : Google Chrome (preferred), Mozilla Firefox, or Safari

Adobe Flash

Google Chromebooks (supported for G Suite Certificaiton and G Suite Administrator exams)

Tablets (Nexus, iPad, Tab, Note, etc.)

Linux operating systems

Windows 10 in S mode or Surface RT

No running inside a virtual machine. You will be asked to reconnect using your host operating system to take your exam

NOTE: Before you test, you will be prompted to download a one-time minor software installation. You have the option to delete the software after your exam or keep it on your browser if you are planning to take another PRONTO exam in the future.

Resources for Troubleshooting

For Proctor Connection Issues, contact ProctorU:
Phone: 1-855-772-8678, Option 1
Text Support Prior to connection timesend a ticket for support
Text Support During connection time: You will have Live Chat support available
Hours of Operation: 24 hours a day, 7 days a week

For all other questions, please contact us at customersuccess@iccsafe.org

What a PRONTO@work site has to share
The City of San Antonio’s Development Services Department (DSD) is one of the first in the nation to implement PRONTO@work as an additional option for achieving certification. DSD moved quickly to test this new examination method with much success.
“The availability of PRONTO fits with one of our City’s core values – innovation. With this technology, we anticipate more staff will be able to take their certification exams,” said DSD Director Michael Shannon, PE, CBO. “As a department, we strongly encourage our employees to obtain ICC certifications in various areas to make our building and code enforcement team better equipped to handle the construction, inspection and maintenance of code-compliant structures.”
Jenny Ramirez, Code Enforcement Manager, points out, “I did not have to worry about scheduling around the test center calendar; it was at my convenience.  The steps for logging in were simple and direct. I plan to take the rest of my ICC exams through PRONTO.”
Florence Diaz, Plans Examiner Supervisor, said, “My experience with PRONTO@work has been a positive one. Scheduling the room is quick and easy, and the location is very convenient. Personally, having a room to myself to perform the test is more relaxing than attending a testing site.”

Are You Interested in Becoming a PRONTO@work site?
Simply setup your space and tell us about it by filling out the form.

We Want to Hear from You!
Are you already a PRONTO@work site and want to share your experience and join our growing list of PRONTO@work sites? Send pictures of your testing area and/or testimonials to customersuccess@iccsafe.org.

Thank you to our current PRONTO@work testing areas:
ABG Roofing
Apprenticeship Skill and Improvement Program Operating Engineers Local 150
AREI LLC
Caln Township Department of Building and Life Safety
City of Asheville
City of Auburndale Florida
City of Aurora Illinois
City of Denison Iowa
City of El Paso Texas
City of Katy
City of Kent
City of Lake Wales Florida
City of Marble Falls TX (Development Services Dept.)
City of Morgantown
City of New Smyrna Beach Florida
City of North Las Vegas (pictured)
City of Phoenix, Arizona
City of Port St. Lucie, Florida
City of Sheridan
City of Safford
City of Tomball
City of Tracy
Complete Fueling Solutions
DILP, Howard County MD 21046
Howard County Inspections DILP-2
Larry M Jacobs & Associates, Inc. 
Louisville Metro Codes and Regulations
Materials Testing & Consulting, Inc. 
MHA Nation Construction Management
Pickaway County Building Department
Renova Concept
Seattle Fire Department
S & ME, Inc. 
Townzen & Associates, Inc
Town of Clarkdale, AZ
Town of Summerville
T&T Construction Enterprises LLC
Universal Engineering and Science
Village of Bourbonnais
Village of Elk Grove Village
Village of Lisle, IL

If you offer a PRONTO@work testing area, please fill out the form above so we can highlight your organization!

Exam Registration

Proctored Remote Online Testing Option

Pearson VUE
Computer-Based Testing (CBT) Option

Ready to get started?

Before the Exam

EXAM CATALOG
& OUTLINES

Search for your exam in the Exam Catalog to find the exam content outlines, approved references, available testing methods, exam pricing, and more.

STUDY
TIPS
STUDY MATERIALS
& RESOURCES
ADMINISTRATIVE
RULES

Exam FAQs

Ready to get started?

Exam Day Administration

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EXAM DAY ADMINISTRATION

Pearson VUE
EXAM DAY ADMINISTRATION

Ready to get started?

Exam Development & Study Tips

From Exam Development

to Exam Day

 

Here's how we develop our exams

and some best practices

for studying before AND during test day!

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How Exams are Developed

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Exam Questions

Exam questions are developed by the EDC based on the first printing of the code book.

 

All exam questions are presented in a four-option, multiple choice format, with one option on each question scored as correct.

 

While your exam will have content based on building codes, here are a few examples of how the questions are structured in the exam (with answers in bold):

What sea creature has eight legs?

A. A whale

B. A dolphin

C. An octopus

D. A crocodile

Given: A scientist needs to research colors not visible in a rainbow.

The scientist would need to research which color?

A. Red

B. Teal

C. Indigo

D. Yellow

All of the following are planets except:

A. Mars.

B. Orion.

C. Jupiter.

D. Mercury.

Studying for Your Code Council Exam

Strategies During your Exam

Everyone differs in how they approach an exam.

No matter how you tackle the test, here are some tips we recommend:

Beyond the Exam

A few tips that go beyond basic studying and test-taking:

When you complete your daily studying goals, give yourself a treat. Even if you haven't taken the test yet, it's good to reward yourself for making the effort of studying for a major exam.

Special Inspector Exam FAQ’s

FAQ's on Special Inspector Module Exams

Got questions? We've got answers! Click on one of the frequently asked questions below for more information.

Special Inspector Certifications

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Special Inspectors are qualified individuals that provide continuous on-the-job inspection to ensure public safety by ensuring buildings are constructed in accordance with approved plans and specifications.

Information on Exams

  • All exams are available on the PRONTO testing platform.
  • Candidates are encouraged to take the FREE PRONTO SI: Plans Exercise. With this tool you will navigate plans and exhibits as found on our PRONTO Special Inspector Exams.
  • Exams can be purchased through myICC.
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Which Exam Method Is Right For You?

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PRONTO vs. CBT: Which exam method is right for me?
FeaturePRONTO
(Proctored Remote Online Testing Option)
CBT
(Computer-based Testing)
ResultsImmediateImmediate

Location
Secure space of your choosingDedicated testing site with vendor
Availability24/7, 365Depending on testing location and registration date

Proctor
Connect onlineOn location at testing site

Requirements
Working computer or laptop, internet connection, audio and microphone

Check Your System Requirements

Drive to testing site

Testing Rules
PRONTO WebpageCBT Webpage

Ready to take your exam?

When you've figured out which exam method is right for you, get started by purchasing your exam!

NCPCCI Reciprocity Program

Expand Your Reach

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A Special Offer for NCPCCI Certificants

The National Certification Program for Construction Code Inspectors (NCPCCI) Reciprocity Program is a distinct offering by the International Code Council (ICC) that grants ICC certification to NCPCCI candidates in comparable ICC certification exam areas.

You Get More with an ICC Certification:

  • Widely recognized - most jurisdictions throughout the United States recognize or require ICC certification; giving you more opportunities in your career.
  • Industry respected - when you hold an ICC certification, you are recognized as holding the premier certification for your profession.
  • Highly credible - ICC certifications have for decades proven competency for holding positions in industry.
  • Trust in a certification from the organization that develops the code!

Requirements are as easy as 1, 2, 3:

Comparable Exams:

NCPCCI Desig 12.2019 Update

* 1B = NCPCCI Building Inspector General, 3B = NCPCCI Fire Protection General, 3C = NCPCCI Fire Protection Plan Review

Combination Inspector Designations:

Once we have processed your certification request(s), if you have the following ICC categories, you will automatically be granted one of the ICC combination designations below at no additional charge.

NCCPCI Combo Desig 12.2019

Questions?

Contact 888-ICC-SAFE (888-422-7233) ext. 5524 or email customersuccess@iccsafe.org.

ICC is Awarded ANSI Accreditation

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The International Code Council (ICC) is Awarded
American National Standards Institute (ANSI) Accreditation

On March 29, 2019 ICC was granted initial accreditation under ISO/IEC 17024:2012 from the American National Standards Institute (ANSI) Personal Certification Accreditation Committee (PCAC) for the following certification programs:
  • Residential Building Inspector - B1
  • Commercial Building Inspector - B2
Who Accredits a Certification Organization?
The American National Standards Institute (ANSI) that’s who!
ANSI administers an accreditation program for certification agencies through their accreditation program based on the International Standard ANSI/ISO/IEC 17024. ANSI accreditation is recognized across borders and is the official U.S. representative to the International Organization for Standardization (ISO) and, via the U.S. National Committee, the International Electrotechnical Commission (IEC).

What is the process to receive an ANSI accreditation?

ANSI accreditation is completely voluntary. Certification agencies are not required to receive ANSI accreditation, yet, accreditation by ANSI under its consensus and due process-based system provides certification agencies with an exemplary level of credibility, integrity and trust.
The ANSI accreditation process involves both a review of a paper application and the performance of an assessment (onsite visit) to validate information provided by the applicant. The onsite assessment for accreditation of personnel certification is unique to the ANSI accreditation process. On average, the overall process to meet requirements for ANSI accreditation is 12 to 24 months.

Why is ANSI accreditation important to the ICC Assessment Center and their Certifications?

  • The government and regulators rely on ANSI accreditation because of the proven outcomes of accredited programs. Government entities look to ANSI to provide accreditation programs that improve industry practices and distinguish quality certification programs.
  • ANSI is the only accreditor for standards as American National Standards.
  • A report from the Organization for Economic Cooperation and Development (OECD) cites ANSI 17024 accreditation programs as a tool to make certification program more reliable and rigorous.
  • A report from the Corporation for a Skilled Workforce (CSW) highlights the role played by ANSI 17024 accreditation in the development of an effective workforce credentialing market in the U.S.
  • ANSI believes accredited certifications are critical, particularly in areas relating to public health, national security, safety, and the environment, which are all areas in alignment with ICC philosophy.
  • The manner in which the B1 and B2 exams are accredited is the same standard to which ICC holds all of their certification exams.

 Why is ANSI accreditation important to YOU, the Certification holder?

  • Receiving an ANSI accredited certification is a mark of distinction. It shows that you are not about just meeting a standard, but about going beyond to pursue excellence.
  • The ANSI accredited certification signals to an employer that you have undergone a valid assessment to verify that you have the necessary competencies.
  • It gives you assurance that an ICC certification has gone through the rigorous process of accreditation to bring to you the most reliable and adept certification.