Appeals & Challenges
ICC offers a feedback and appeal service that allows you to comment on your testing experience or challenge the results of your exam. Code Council Assessment Center staff will review comments or challenges on specific exams, exam items, or any issues encountered during your examination.
Our experience shows that the best comments are those that come as soon after the testing process as possible. Include sufficient amount of detail to aid staff in the review oft your challenged question(s) or issues related to the exam experience.
Certification Appeals & Challenge Forms
Contractor Appeals Form
Taking an Exam During an Appeal
If you retake a failed exam on which you have submitted an appeal, you will forfeit your appeal opportunity for that exam attempt.
Where to Send Your Appeal/Challenge Form
Comment/Challenge forms must be mailed or faxed to the following address or fax number:
International Code Council
ATTN: Candidate Services Coordinator
900 Montclair Road
Birmingham, AL 35213
We'll Be In Touch
Following receipt of your challenge, Assessment Center staff will investigate each comment for merit and final determination of approval or denial of your challenge. You will be mailed a response from Code Council staff within 15 business days from receipt of the form by the Code Council; a request for staff review is based solely upon the most recent examination taken.
Contact our Candidate Services Coordinator at email@example.com.