Most people report that public speaking is one of their greatest fears. And yet the ability to speak publicly is one of the most valued skills today, especially in the building safety industry. This webinar will discuss techniques for communicating with the public and the media in an effective, ethical manner. This webinar will also discuss techniques that can be used in your every day communication and report writing that can help keep you out of the courtroom.
Coaching is an important skill for leaders because it is through coaching that staff develop the skillsets that will contribute most to both individual and organizational success. Good coaching inspires individuals to grow and stay focused on their goals and in turn, it teaches them how to be good coaches to others. But without the right mindset, successful coaching is difficult at best. This webinar will talk about what defines good coaching, the benefits of good coaching, techniques of good coaching and how to develop a coaching mindset in yourself and your department.
Most people report that public speaking is one of their greatest fears. And yet the ability to speak publically is one of the most valued skills today. This webinar will discuss ways to ease your anxiety, develop your confidence, keep your audience engaged and give you tips for creating an effective presentation. This webinar will increase your communication skills and build your confidence so you can speak effectively in public with ease and grace.
Statistics indicate that there is currently a talent shortage. This is causing organizations to look for new ways to “future-proof“ their work forces in order to retain sufficient talent to be able to meet their strategic objectives. This webinar will discuss ways to overcome the obstacle of a talent shortage, as well as discuss the generation gap and offer suggestions on how to bridge that gap.
Officer safety is of vital importance and being aware of your surroundings plays a big part of keeping you safe. This class will go over tactics that will aid in assessing and responding to different situations while in the course of compliance inspections as well as it will cover some verbal judo techniques to assist in de-escalating tense situations. Being able to get out of situations without the need of physical contact and before situations escalate is vital.
There will be times when the inspector or code enforcement officer will come across a hazmat situation requiring assistance from other departments. It is vital to know when to call for assistance and what protocols should be used. Hoarding is also an ever growing condition found throughout the states. The focus on this topic will be geared on how to properly conduct inspections in situations were hoarding has created a hazard that affects not just the occupant, the public, but also the inspector performing the inspection.
This class will focus on the role of the code enforcement officer when conducting joint enforcement inspections with other departments such as; police, fire, building, Adult/Child Protective Services, as well as any other enforcement agency. It will discuss scenarios as well as how to assess if joint enforcement is needed and how to successfully plan for joint enforcement (Agency Assist).
While conducting inspections for code compliance, it is important to follow proper procedures to keep you safe. This class will give an overview of how to safely approach properties while conducting enforcement inspections and follow-up re-inspections from the office to the field.
We have all needed to have a conversation that we don’t want to have. Nobody likes having a difficult discussion but unfortunately, it’s something that we all need to deal with. Challenging discussion are a fact of life. Having difficult conversations may never be easy, but there are ways to make those conversations both productive and less painful. Join us for an engaging webinar to learn more about how to conquer these challenging discussions as well as conversations associated with administering and enforcing building safety codes.
There are quite a few attributes and skill sets that make up being a great leader. However, one of the most important attributes in leadership is courage. You need to have the courage to take on your responsibilities, to take a strong stance on tough topics, to speak up despite the opposition as well as dealing with the consequences. The truth is, being a great leader often implies having to face difficulties and challenges and you need courage to overcome those difficulties and to meet the many challenges that will come your way! In this webinar, we will discuss how to develop courage and the resources to support you in your journey.