Code Council hires local government expert to head new Member Services team
As part of an organizational restructuring to provide enhanced services to members, the International Code Council named Michael Armstrong Senior Vice President of its Member Services Division. The division includes Membership, Training and Education, Certification, and Meeting and Travel Services.
“The new Member Services Division, by incorporating training, certification, member support and meetings, will have customer service as its primary mission,” said Armstrong. “Our division plans to leverage our skills and relationships across the ICC family to provide support that is responsive and relevant to the needs of our customers.”
Armstrong comes to the Code Council from ICF International, a management consulting firm, where he managed projects for local government clients. He previously served as the Associate Director for Mitigation for the Federal Emergency Management Agency (FEMA), where he helped launch FEMA’s Project Impact program. He also worked for ten years as an assistant city attorney in Aurora, Col., where he frequently worked with code officials and other local officials on building code and planning issues.
“Mike is a proven leader and will bring extensive experience and talent to our new Member Services Division,” said International Code Council CEO Rick Weiland. “He is an energetic, creative and visionary individual with a demonstrated track record as a first-rate leader and manager. Mike is a tremendous addition to the ICC team and will help us to enhance the value of membership in ICC.”
The International Code Council, a membership association dedicated to building safety and fire prevention, develops the codes used to construct residential and commercial buildings, including homes and schools. Most U.S. cities, counties and states that adopt codes choose the International Codes developed by the International Code Council.