Contact the Code Council

Questions? Our Customer Success Advocates are ready to assist you with any of your needs. You can email us at any time at customersuccess@iccsafe.org

Rather speak to us by phone? Give us a call at 888‑ICC‑SAFE (888‑422‑7233), option 0. We’re available Monday – Friday 7:00 AM – 6:00 PM Central.

Office Locations

Our offices are open from 8 a.m. to 4 p.m. local time, Monday – Friday.

Washington DC

Headquarters

500 New Jersey Avenue, NW
6th Floor, Washington, DC 20001
[P] 888-ICC-SAFE (888-422-7233) and press 0
[P] (202) 370-1800

Birmingham, AL
Eastern Regional Office

900 Montclair Road
Birmingham, AL 35213
[P] 888-ICC-SAFE (888-422-7233) and press 0
[F] (205) 599-9871

Country Club Hills, IL
Central Regional Office

4051 Flossmoor Road
Country Club Hills, IL 60478
[P] 888-ICC-SAFE (888-422-7233) and press 0
[F] (708) 799-4981

Brea, CA
Western Regional Office

3060 Saturn Street, Suite 100
Brea, California 92821
[P] 888-ICC-SAFE (888-422-7233) and press 0
[P] Brea Bookstore: 800-786-4452
[F] (562) 908-5524 or
1-866-891-1695

Lenexa, KS
Distribution Center

11711 W 85th Street
Lenexa, KS 66214
[P] 888-ICC-SAFE (888-422-7233) and press 0
[F] (913) 888-4526

Palatine, IL
S. K. Ghosh Associates

334 East Colfax Street, Unit E
Palatine, IL 60067
[P] (847) 991-2700
[F] (847) 991-2702

Rochester, NY
General Code
ICC Community Development Solutions

781 Elmgrove Road
Rochester, New York 14624
[P] (800) 836-8834

Nappanee, IN
NTA

305 N. Oakland Ave.P.O. Box 490
Nappanee, Indiana 46550
[P] (574) 773-7975

Goshen, IN
Progressive Engineering

58640 SR 15
Goshen, Indiana 46528
[P] (574) 533-0337

Dubai, UAE
International Code Council
MENA Regional Office

Dubai Association Centre Office
One Central, Building 2, Office 8
Dubai World Trade Centre Complex
P.O Box 9292, Dubai, UAE
[P] +9714 5163035
[C] +97152 2673007

ICC Service Centers

ICC Store 1-800-786-4452
(708) 799-2300, ext. 33801
customersuccess@iccsafe.org
Electronic/Digital Products 888-ICC-SAFE (888-422-7233), ext. 33822
customersuccess@iccsafe.org
ICC Member Services 888-ICC-SAFE (888-422-7233), ext. 33804
members@iccsafe.org
ICC Training 888-ICC-SAFE (888-422-7233), ext. 33821
learn@iccsafe.org

Transparency in Coverage Rules (TIC)

This was enacted as part of the Consolidated Appropriations Act, 2021 (CAA-2021).

The TIC rules are effective July 1, 2022, requiring group health plans and insurance carriers to disclose detailed pricing information in two separate Machine-Readable Files (MRFs). To Access: https://bcbsil.com/asomrf?EIN=363999004