Susan Carpenter’s Commitment to Professional Development Fosters a Lasting Career

Susan Carpenter’s career didn’t start with a grand plan to join the construction industry. In fact, she initially stumbled into the field when she began working in property maintenance during the 1980s. At the time, the building department she worked for was understaffed, and this situation led to unexpected opportunities for growth. Her employer sent her to training courses, which sparked a passion for learning and development.

After obtaining certifications in various inspections, starting with residential and later expanding into commercial, Carpenter’s hard work and determination paid off. When her mentor and colleague retired, Carpenter was ready to step into the role, becoming a building official herself.

This transition marked the beginning of a successful and fulfilling career in construction, which 12 years later led her to her current position as Municipal Services Manager at NOVA Engineering.

Throughout her journey, Carpenter’s commitment to continuous learning and professional development has been key to her enduring success.

Mentorship and Experience: Keys to Long-Term Success

Mentorship has been one of the driving factors behind Carpenter’s career success. She credits the guidance she received from colleagues, especially her mentors, as a crucial element in her growth. “I don’t know where I’d be if I hadn’t had mentors to help me,” Carpenter says.

This mentorship has not only shaped her career trajectory but has also empowered her to give back to others entering the industry. She has become a mentor herself and has been a strong advocate for increasing diversity in construction.

Carpenter believes that gaining certifications and experience across various construction sectors—such as residential, commercial and building plan review—can open doors to a wealth of opportunities. Her story is proof that, with the right support and dedication, a fulfilling career in construction can be achieved.

The Importance of Representation and Outreach

Throughout her career, Carpenter has witnessed the slow but steady shift in the industry’s demographics. When she first started, she was often the only woman on job sites and at industry conferences. But over the years, she’s seen more women enter the field, especially in inspections and plan review. This shift in representation is an encouraging sign for the future of construction, and Carpenter is proud to see the change.

As an active member of the International Code Council, serving as the current President of ICC Region 8, which includes North Carolina, South Carolina, Georgia and Tennessee, and as Vice President of the Building Officials Association of Georgia, Carpenter has been dedicated to outreach. She and her colleagues at NOVA Engineering regularly visit technical colleges and career fairs to engage with young people, inspiring the next generation of construction professionals.

“We need to be represented,” Carpenter emphasizes. “I encourage women who are interested to pursue building safety careers and to not be intimidated by it. Try it and if you like it, there’s a long career path ahead of you.”

The Significance of Women in Construction Week

Carpenter’s story highlights the importance of initiatives like Women in Construction Week (WIC), celebrated annually by the National Association of Women in Construction (NAWIC) from March 2 to March 9. WIC Week offers an opportunity to shine a spotlight on the remarkable contributions of women in construction, while also encouraging more women to pursue careers in the industry.

For Carpenter, WIC Week is an essential moment to recognize women’s achievements and promote the need for continued representation. “When I started, I was the only woman on job sites and at conferences. Now there’s women in all capacities, and it’s nice to see,” she reflects, noting the progress that has been made over the years.

Advice for Entering the Industry

Carpenter offers valuable advice to individuals who are considering a career in construction: work hard, learn as much as possible and get qualified.

“You deserve to be there just as much as anyone else,” she affirms. “I’ve had to learn that a lot.”

Carpenter’s journey proves that success in construction is about more than just technical knowledge—it’s about building strong relationships and working collaboratively. She emphasizes the importance of mutual respect and teamwork in advancing safety and equity in the industry.

Through mentorship, hard work and perseverance, women in construction are proving that they belong—and their contributions are making a lasting impact.

If you are seeking to enter and advance within the industry and would like to read more advice from building safety professionals, click here.