Candidate Services


Appeals & Challenges

ICC offers a feedback and appeal service that allows you to comment on your testing experience or challenge the results of your exam. Code Council Assessment Center staff will review comments or challenges on specific exams, exam items, or any issues encountered during your examination.

Our experience shows that the best comments are those that come as soon after the testing process as possible. Include sufficient amount of detail to aid staff in the review of your challenged question(s) or issues related to the exam experience.

Certification Exams

What's the difference between an Appeal and a Challenge? Click here.

Taking an Exam During a Challenge
If you retake a failed exam on which you have submitted a challenge, you will forfeit your challenge opportunity for that exam attempt.

Where to Send Your Appeal Form
Send the completed form to one of the following: 


International Code Council
ATTN: Client Relationship Manager
900 Montclair Road
Birmingham, AL 35213


Contact our
Client Relationship Manager
888-ICC-SAFE (422-7233) x5552