Candidate Services 

Appeals & Challenges

ICC offers a feedback and appeal service that allows you to comment on your testing experience or challenge the results of your exam. Code Council Assessment Center staff will review comments or challenges on specific exams, exam items, or any issues encountered during your examination.

Our experience shows that the best comments are those that come as soon after the testing process as possible. Include sufficient amount of detail to aid staff in the review oft your challenged question(s) or issues related to the exam experience.

Certification Appeals & Challenge Forms
Contractor Appeals Form


Taking an Exam During a Challenge

If you retake a failed exam on which you have submitted a challenge, you will forfeit your challenge opportunity for that exam attempt.

Where to Send Your Appeal/Challenge Form

Comment/Challenge forms must be mailed or faxed to the following address or fax number:

International Code Council
ATTN: Candidate Services Coordinator
900 Montclair Road
Birmingham, AL 35213


Testing Accommodations

For more information on testing accommodations, please visit this page.

Services for Jurisdictions and Employers


Contact our
Candidate Services Coordinator